Social responsibility of the organization is an essential part of the culture of the Agency for Finance in Kosovo (AFK). AFK holds social responsibility towards customers, shareholders, employees and the environment. So, in all its business activities, it is guided by the principles of justice and sustainability in the way it treats society and the environment. The AFK aims to contribute to the financial inclusion of the excluded segment of the population from the financial sector in Kosovo. Providing sustainable access to financial and non-financial services for this segment of the population, is a key concern of AFK’s social commitments and is also a vital part of its social responsibility. AFK helps micro-entrepreneurs and small entrepreneurs pave the way for growing their businesses by offering flexible credit products adapted to their needs, also providing educational and business consulting services.